We value each and every one of our clients, taking the time to make you feel like you belong like you are cared for. And you will be. Thats what our Care Services are all about!
Providing Live In Care is a very personal and highly tailored/ solution where our Clients can expect our Carers to work very closely. On the odd occasion, personalities simply won’t click. When a new Assignment starts, there will always be a settling in period, a time for Client and Carer to get to know each other. Its important during those first few days to tell us, to tell the Carer, how and when you would like things to be done, when you need a little space for yourself and when you need the Company of the Carer. Our Carers will be eager to get things right, the way you would like them to be, after all, it’s your happiness we seek.
If you feel that the situation isn’t going as well as you hoped it would, please call us so that we can try and help to get things back on track. Often it comes down to a miscommunication which needs to be addressed. Your best interest is our priority, and we want you to be happy. If you feel that a new Carer would work better with your requirements, we will be happy to replace the Carer.
Moreover, you can be assured that we have handpicked all our Carers and if we don’t get the fit right the first time, we will try again.
With a client who is having a Carer for the first time, the settling-in period may take a little longer.
Contact us now for your individualised Care Plan! 0800 001 6072